Communication with Parents
At Waingroves Primary School, we have a high level of communication with parents. However, we are endeavouring to become a paperless school so we will send as little as possible out in paper form.
Our main form of communication is via our new, *FREE* app - ParentHub. All communication, letters, newsletters, diary dates and other useful information is added to the Waingroves ParentHub. Download the app and register to make sure you don't miss out in important updates and information.
Once set up, the app will send notifications when there are new items for you to view just like any other app.
ParentHub Handle: @waingrovesprimary
You are very welcome to speak with your child’s class teacher at the end of the day. The Headteacher has an open door policy and welcomes parents in a morning and with an appointment throughout the day.
EMBARK Home and School Communication Charter
Communication between home and school is vital to good communications and for the wellbeing of young people, parents, carers and staff.
This Charter sets out how communication will be managed to make sure it is productive.
In addition to parents’ evenings, school events, etc., there may be occasions when parents or carers wish to communicate with the school directly with questions or information related to their child.
To make sure that this is effective these principles will be applied.
If an emergency situation arises, it is important that you contact us as soon as possible and explain what has or is happening.
Our commitment as a school
We will:
- ensure that there is regular, proactive communication about your child’s achievement and wellbeing
- if there is an urgent matter, the school receptionist will ask an appropriate member of staff to deal with the issue as soon as possible
- display polite, professional conduct at all times
- acknowledge receipt of an email within two working days – and confirm that a fuller response will be provided by a particular date.
Our expectations of parents and carers
You will:
- ensure that any communication with the school, whether by email or telephone, is polite and respectful
- make use of information channels in place, such as the school website, for keeping up to date with routine information
- give an outline of what the issue is, to make sure the query is directed to the right person
- use the school mailbox or main reception telephone number as first point of contact (the school will forward your request to the appropriate staff member)
- ensure your emails are brief and clear
- refrain from sending multiple emails regarding the same query
- limit the number of people you send an email about a query
- understand that a teacher or member of staff may be unable to respond on the same day on which a query is made
- understand that teachers or other school staff will not respond outside of school hours, i.e., evenings, weekends, holiday periods
If there is an in-person meeting, everyone must show mutual respect. The meeting will focus on resolving the issues that are relevant to that family or young person.
No offensive language, insults or personal attacks on school staff will be tolerated. If any such incidents occur, the meeting or call can be terminated with immediate effect.
A parent, carer or young person may only record a meeting or conversation with the express permission of all parties to that call or meeting.
The constraints on school resources make it essential that parents and carers use authorised school procedures in order to avoid diverting time and attention that must be invested directly in young peoples’ learning and wellbeing.
Please note that unreasonable, abusive or offensive communication is unacceptable, and the school reserves the right to address any such problems as they feel are appropriate. This can include restricting correspondence to a specified email address, using a single person as a point of contact or using hard copy post and/or by placing restrictions on phone calls. Parents and carers have an implied licence to enter a school site, in cases where behaviour is inappropriate, threatening or argumentative, this licence can be revoked.
If a response has been given to a query, unless matters change, further responses will not be sent.
Our aim is to ensure that all communications and discussions about young people and their families are positive and move matters forward in a mutually respectful manner.
School Holidays and Term Dates
Please click here for Derbyshire's term dates
2024/25 Insert Days:
- 4th September
- 8th November
- 6th January
- 22nd April
- 23rd May
- a further date in June, to be confirmed by EMBARK
Click on the image below to access Anti Bullying Information Tool for Parents and Carers.
Reading
We teach Phonics using the the DfE recommended scheme Phonics Bug.
Pupils who do not pass the Phonics Check have additional support through school moving onto an individualised program, Toe by Toe.
Most of our pupils are 'free readers' by the time they reach Year 4.
Our reading for pleasure is supported by having 2 well stocked lending libraries, one for each key stage, and a class library. The pupils are also encouraged to take part in the school's Summer Reading Challenge every year.
